Frequently Asked Questions
Here you'll find a list of Frequently Asked Questions Collection Bijoux customers often ask:
When will my order ship?
We send out all orders within 2 business days.
I made a mistake in my order, how do I cancel it?
Reach out to us via email at firstname.lastname@example.org and we will do our best to find a solution. Please note that once tracking is updated we cannot process order cancellations.
How do I return a purchase?
Please visit our returns page for more information on how to start a return.
What is your jewelry made of?
Our pieces are made of a variety of high-quality materials. Each item listing has a detailed description of the product construction. You can also reach out to us at email@example.com for any specific concerns.