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Refunds & Returns

Changed your mind on a purchase? No problem. We strive to make returns hassle-free.

Returns are accepted within 30 days of receiving your order.
Email us at to start the process.

Once we are notified, send your returns to:

Collection Bijoux
ATTN: Returns

385 5th Ave
Rm 507
New York, NY 10016

Please allow up to 20 days for your package to arrive and our Returns Department to refund your original form of payment.

At this time we do not offer exchanges. If you experience an issue with a product, please reach out to us to find a solution before starting a return. You can reach us at